LIQUIDATION FLOORING CRACKED

About 20% of the wood was either totally broken, had smashed edges, and or was cracked totally through from surface, around the edge and to the backside - not just a natural grain/flaw in the wood. The LVP tile has weak edges that do not join well and lay flat even with a custom floor leveling that more than doubled the labor charges. They did a rotten job with lame materials. I was later told that they had so many lawsuits as Lumber Liquidators they had to change their name to LL Flooring. Pay the little bit extra to purchase from Lowes or Home Depot.

Of course there was nothing wrong with it. When we did get someone they said the only thing they could do was send in 2 boxes of flooring to be tested. Liquid got on the floor and was cleaned up in about 3 minutes. In less than a month there was scratches from our dogs paws (she is groomed regularly) everywhere. Everyplace there was any furniture that could even be bumped scratched. I was so upset I flipped over my rocker to check what had caused this. Massive scratches appeared in about 2 1/2 weeks under my rocking chair. We were told that pads must go under every piece of furniture and that damage due to pets was not included in the warranty. It took several attempts to file a complaint. In LESS THAN A MONTH there were scratches all over the floor. Our contractor said it was the worst floor he had ever installed. We purchased nearly 1100sqft of flooring that went in several rooms and hallways. I am forced after only 2 years to purchase a new floor and you can be assured it will not be any of their products. I won't hold my breath! Do not waist your money on their products.

The agent returned to the line to tell me once again that management was in a meeting, and they would call me back. The last phone call was placed today, before writing this review only to be told they would escalate to a supervisor. Several emails sent requesting a follow up only to be ignored. Made several phone calls, only to be placed on hold for excessive amounts of time, then only to be disconnected. This case pretty much ended there, only to have no help on the matter. Called customer service, sent photos and answered all their questions in which I received case number 00140824. The flooring in starting to delaminate and curl up at all the joints. Along with the flooring purchase, we bought as recommended the Underlayment 6 mil Poly Sheeting and the Bella Platinum Underlayment. I purchased the DH XD New Haven Harbor Oak 12mm flooring on 1/2/21. DO NOT PURCHASE FLOORING FROM LUMBER LIQUIDATORS.ĭO NOT PURCHASE FLOORING FROM LUMBER LIQUIDATORS.

Liquidation flooring